A refund or exchange may be requested under the following conditions:
Product is unused and unaltered, and in original packaging. Refund or exchange is requested within 7 days of item received.
We reserve the right to reject return or exchange requests that fail to meet the above criteria. Items associated with requests that fail to comply may be sent back to the original shipping address provided.
Shipping costs for refunds are buyers' responsibility and are non-refundable. If you receive a refund, the cost of return shipping will not be included.
Refunds will be processed following product inspection. Please note that original taxes and duties paid are non-refundable.
Please email us at firstname.lastname@example.org to proceed with your returns or exchanges.